YamYamDelete your YamYam account
This page explains how to delete your account and data in YamYam AI: Calories & Recipes, the app by Code Energy. You can do it in the app in a few seconds, or ask us by email if you no longer have the app.
Before you delete
- Cancel your subscription first. Deleting your account doesn't cancel Premium, and the store keeps charging an active subscription. Cancel it in Google Play subscriptions or in App Store subscriptions (on iPhone: Settings › your name › Subscriptions).
- Download your data if you want a copy: Profile › Privacy › “Download my data”. Once deleted, it can't be recovered.
- Shared home: deleting your account takes you out of it, like “Leave home” on the Fridge screen. If you created it, another member takes it over; if you're the last member, it's deleted with its list.
Delete in the app
- Open YamYam and tap your profile picture at the top right of the Home screen.
- Scroll down to Account and tap “Delete Account & Data”.
- Tap “Delete forever” to confirm.
- If asked, confirm your Google or Apple account (choose the same account you signed in with).
With a Google or Apple account you need an internet connection. Guest sessions are deleted the same way; without a connection the data on the phone is still deleted, but the anonymous guest ID may stay in Firebase Authentication. The anonymous purchase ID that RevenueCat gives guests isn't deleted (see “What is kept and for how long”). Deletion happens immediately and the app returns to the welcome screen.
Delete without the app
Write to privacy@codeenergy.org with the subject “Delete my YamYam account”, if possible from the email address of the Google or Apple account you used, and tell us whether you signed in with Google or Apple. If you used Apple's Hide My Email, send us the relay address, which you'll find in your Apple Account settings under Sign in with Apple.
If needed, we'll ask you to confirm your identity. Then we delete your account and cloud data and email you when it's done. Data stored only on your phone can't be deleted by us: uninstall the app, or open it and sign out.
What is deleted
- Your account in Google Firebase Authentication: user ID, email, name, profile photo link and sign-in method.
- Your cloud profile, if you saved it to your account, including health data (age, sex, weight, height, goal, diets and allergies).
- Shared homes: you're removed from them. A home you created passes to another member; a home where you're the last member is deleted.
- AI usage counters and Premium status cache on our server.
- Consent records (your answers about the AI and the cloud profile) and the AI content reports you sent.
- Everything on the phone where you delete the account: meals and photos, recipes, lists, fridge, plans, weight, water, workouts, AI trainer, chat, export file and session. Scheduled reminders are cancelled, and your answers about the AI and the cloud profile are reset on the phone. Only the theme and language settings remain, plus any temporary images still in the app's cache (a Chef camera photo, recipe cards you shared or saved, the copy of a picked profile photo) until the system clears them.
- Google: the app asks Google to revoke YamYam's access to your Google account. Apple: the app asks Apple, through Firebase, to revoke YamYam's Sign in with Apple authorization. If that fails, after the deletion it shows you how to remove it yourself: on iPhone, Settings › your name › Sign-In & Security › Sign in with Apple, choose YamYam and stop using it.
What is kept and for how long
| What | Why | How long |
|---|---|---|
| Purchase record at RevenueCat (user ID and purchase history) | The in-app deletion doesn't remove it today; we delete it if you ask at privacy@codeenergy.org | [Pending: delete it automatically, or keep it for a stated period for tax and fraud-prevention reasons] |
| Purchase records at Google Play or the App Store | The store sells the subscription and keeps its own records | Under the store's policies |
| Copies in Google Firebase backups | Backup systems | Up to 180 days |
| AI requests at Google (Gemini API) | Abuse detection by Google | 55 days from each request |
| Server logs: error logs, which may include your user ID and the affected records (such as a shared home code) if a deletion step failed, and request logs with your IP address | Keeping the service working and secure | [Pending: confirm the Cloud Logging retention] |
| Emails you sent us | Answering you and showing that we handled your request | [Pending: decide the retention period] |
| A guest ID, if you moved from guest to a Google or Apple account or if deleting a guest session couldn't reach Firebase | It isn't linked to any profile | [Pending: decide a cleanup period] |
| The anonymous purchase ID that a guest gets at RevenueCat | The in-app deletion doesn't remove it. The app doesn't send RevenueCat a name or an email | [Pending: decide a cleanup period] |
| Notifications already shown on your phone | The system keeps them | Until you dismiss them |
| Your own iCloud or computer backups | You control them | As you decide |
Timing
- In the app: immediately. Our server finishes the cloud clean-up automatically right after.
- By email: within 15 working days of confirming your request [Pending: confirm this time frame], and we'll email you when it's done.
- Backups and third parties: as shown in the table above.
Questions
Write to privacy@codeenergy.org. You'll find more details in the Privacy Policy.